Terms & Conditions

This web site is owned and operated by MySkin Laser Clinics PTY LTD and will be referred to as “We”, “our” and “us” in this Terms of Use policy. By using this site, you agree to the Terms & Conditions of this web site ('the web site'), which is set out on this web site page.

USING OUR WEBSITE

When using this web site you agree to be legally bound by these terms and conditions as they may be modified and posted to our web site from time to time.Without prejudice to the above, by using or accessing our website, you agree to be legally bound by these terms and conditions of use as they apply to your use of or access to our website.If you do not wish to be bound by these terms and conditions then you may not use our website.You must ensure that the personal information you provide is accurate and complete and that all ordering or registration details (where applicable) contain your correct name, address and other requested details. For more information about how we deal with your personal information, please read our privacy policy on this website.

COPYRIGHT

The contents of our web site are protected by international copyright laws and other intellectual property rights. We, or other third party licensors, are the owner of these rights. All product and company names and logos mentioned in our web site are the trade marks, service marks or trading names of their respective owners, including us. You may download material from our web site for the sole purpose of using it as a information resource for our real estate services. However, you may not modify, copy, reproduce, republish, upload, post, transmit or distribute, by any means or in any manner, any material or information on or downloaded from our web site including, but not limited to text, graphics, video, messages, code and/or software without our prior written consent, except where expressly invited to do so.

MYSKIN PRICE MATCH GUARANTEE

• MySkin Laser Clinics will match any competitor’s current advertised price if the competitor’s price is for the same treatment and using the same equipment or products.
• Price match applies to all laser hair removal, tattoo removal, skin rejuvenation treatments and skin care products. 
• Skin care products must be from a clinic in Victoria and not be advertised for purchase on an online website. 
• Competitors must be in Victoria.
• Competitors must be within a 30kms radius of the MySkin Laser Clinic you would like to be treated at.
• Price matches will only be considered if requested prior to or at the time of booking and paying for treatments.
• MySkin Laser Clinics will only match the equivalent of the competitors offer. If there is a reduced price for only one treatment, we will only match the first treatment price.
• Client must be able to provide sufficient proof of competitors price. 
• Price match does not include online or group buying deals or websites.

MYSKIN GIFT VOUCHERS

• All gift vouchers must be sold by MySkin Laser Clinics
• Gift Vouchers expire 12 months after date of purchase
• Gift Voucher must have serial number written on the voucher for the voucher to be valid.
• Gift Voucher may still be used without original voucher if the client has the serial number.

MYSKIN PREPAID COURSES

MySkin Laser Clinics offers up to 25% discount on a course of 6, and up to 35% discount on a course of 10 treatments are paid for upfront for each individual body part.

• Prepaid courses are non transferable and are nonrefundable.
• Prepaid value can not be exchange for a different body part or treatment.
• Prepaid courses can not be split or shared.
• Prepaid treatments have an expiry. 18 Months for 6 treatment courses & 24 Months for 10 treatment courses. 
• Treatments on Sale are NOT included. 

MONTHLY SPECIALS

MySkin Laser Clinics offers Monthly Specials every month for the duration of the month. The prices are announced on the first day of each Month. 

• A course of 6 or 10 treatments can be purchased of each Monthly Special. Thus locking in the sale price for that amount of treatments.  
• Monthly Specials can only be purchased during the sale month. 
• The treatment price will revert back to our normal price after your package is finished. 
• Offers are not Vaild after expire date.
• Specials are nontransferable.
• Specials are announced on the first day of every month and can not be back dated.
• Free peels that will be redeemed will be of the lowest value.
• All combined areas when reduced can not be split up i.e. the client has to have all areas on the same day.
• Areas of treatment cannot be interchanged.
• Only 1 serum per client.

CANCELLATION POLICY

Due to the nature of our business, we have a strict cancellation policy. To be fair to all clients, we ask all clients to respect our policy. 

• 48 hrs notice is required for any appointment cancellations.
• If less than 48 hrs notice is give, MySkin Laser Clinics reserves the right to charge 25% of the treatment cost.
• Appointments not attended will incur a charge of 25% of the treatment cost.
• Pre-Paid appointments not attended with forfeit the treatment from their package.

REFUND POLICY

We are not required to provide a refund or replacement if you change your mind. But you can choose a refund or exchange if an item has a major problem.
This is when the item:

• Has a problem that would have stopped someone from buying the item if they had known about it
• Is unsafe
• Is significantly different from the sample or description
• Doesn’t do what we said it would, or what you asked for and can’t be easily fixed.
• Please keep your proof of purchase – e.g. your receipt.

BOXING DAY SALE SPECIAL 2014

MySkin Laser Clinics Boxing Day Sale 26th of December - 31st of December 2014

• 40% off all full price Laser Hair Removal, Skin treatments and Laser Tattoo Removal.
• 20% OFF all Skincare products
• A course of 6 treatments or a Single treatment can be purchased.
• If purchasing a Single treatment, Clients can only purchase one treatment, and not a number of their choice.
• Sale is not to be used with any other offers or sales at MySkin Laser Clinics.
• Prices highlighted in "Tan" Colour on pricing page are already reflective of 40% off sale price hence will not incur any further discount.
• There are no refunds on purchases.
• Sales does not include Injectables or Fillers.
• Referral credits can not be used in conjunction with the Boxing Day Sale. 
• Clients are able to purchase more than 1 package of each body area.
• Value of treatments are nontransferable.
• Sale ends at close of business on the 31st of December 2014. 

MYSKIN 7 DAY BIRTHDAY SALE 2015

MySkin Laser Clinics Birthday Sale  13th of April to the 19th of April 2015.

• 50% off all full price Laser hair removal and Skin Treatments
• Single Treatments purchased must be used with 12 months from purchase day.
• Only packages of 6, 10 or 12 (2 x 6 course) will be available during sale period. 
• Does not include Specials on DL flyer and not to be used in conjunction with any other offers.
• No refunds will be given for change of mind.
• 20% off retail products
• Sale does NOT include injectables or fillers.
• Not be used in conjunction with referral credits or birthday discounts.
• Purchase made cannot be transferred to other clients.
• Value of treatments are nontransferable.
• Clients can purchase as many packages as they like.
• Clients cannot purchase more than 1 single treatment unless it is in our 6,10 or 12 packs. 
• Once treatments purchased during the sale have been used by the client, subsequent treatments will be charged at full price.
• Sale ends at close of business on the 24th of April 2015.

MYSKIN 7 DAY BIRTHDAY SALE 2016

MySkin Laser Clinics Birthday Sale 18th of April to the 24th of April 2016.

• 50% off all full price Laser hair removal and Skin Treatments
• Single Treatments purchased must be used with 12 months from purchase day.
• Does not include Specials on DL flyer and not to be used in conjunction with any other offers.
• No refunds will be given for change of mind.
• Sale does NOT include injectables or fillers.
• Not be used in conjunction with referral credits or birthday discounts.
• Purchase made cannot be transferred to other clients.
• Value of treatments are nontransferable.
• Clients can purchase as many packages as they like.
• Clients can purchase more than 1 single treatment, but will only receive the 50% off, no further discount.
• Once treatments purchased during the sale have been used buy the client, subsequent treatments will be charged at full price.
• Sale ends at close of business on the 24th of April 2016.
• Does not include $25 Add on skin treatments.

MYSKIN 4 DAY EOFY SALE 2016

MySkin Laser Clinics EOFY Sale 27th of June to the 30th of June 2016.

• 70% off selected area full price Laser hair removal and Skin Treatments
• Single Treatments purchased must be used with 12 months from purchase day.
• Does not include Specials on DL flyer and not to be used in conjunction with any other offers.
• No refunds will be given for change of mind.
• Not be used in conjunction with referral credits or birthday discounts.
• Purchase made cannot be transferred to other clients.
• Value of treatments are nontransferable.
• Clients can purchase as many packages as they like.
• Clients can purchase 1 single treatment, a 6 course or 10 course package but will only receive the 70% off the single treatment price, no further discount.
• Once treatments purchased during the sale have been used buy the client, subsequent treatments will be charged at full price.
• Sale ends at close of business on the 30th of June 2016.

BOXING DAY SALE 2016

MySkin Laser Clinics Boxing Day Sale 26th of December - 31st of December 2016

• 60% OFF all full price single sessions for Laser Hair Removal, Skin treatments and Laser Tattoo Removal (Additional 60% Off already reduced packages).
• 20% OFF all Skincare products.
• The sale is not applicable to cosmetic injections or filler products or services.
• Prices highlighted in "Tan" Colour on pricing page are already reflective of 60% off sale price, hence will not incur any further discount.
• Laser Hair Removal treatments are available to be purchased as a single, 6 or 10 pack of treatments.
• Skin Treatments are available to be purchased as a single or a 6 pack of treatments.
• There is no limit on the number of packages a client can purchase on any body part.
• If purchasing a Single treatment, clients can only purchase one treatment, and not a number of their choice.
• Single sessions have a 12 month expiry from the date of purchase.
• 6 Packs have a 18 month expiry.
• 10 packs have a 24 month expiry.
• Sale is not to be used with any other offers or sales at MySkin Laser Clinics.
• Referral credits can not be used in conjunction with the Boxing Day Sale. 
• There are no refunds on any purchases made during the sale period.
• There are no refunds on any products purchased during the sale period.
• When purchasing a prepaid package, the client acknowledges that the fee is non-transferable & non-refundable in part or whole, in the event the clients fails to attend, or discontinue treatment or experiences a change in circumstance.
• Treatments as well as the value of treatments are nontransferable.
• The regular cancellation policy apply to all packages or treatments purchased during sale periods.
• Prepaid packages cannot be split or shared between multiple clients.
• Prepaid packages/value cannot be exchanged for different areas/treatment.
• Advertised prices are rounded up.
• Sale ends at close of business on the 31st of December 2016 and no extensions will be granted.
• Sale pricing is not applicable for existing packages purchased before the sale and will only apply to new purchases made and paid during the sale period.

Promotion - Sign Up to our Newsletter and get $10 OFF

• Can only be used once
• Not applicable to sale items
• Not applicable to retail products
• Not applicable to injectables